Not known Facts About empire today free consultationThe situation with “Empire Today” is They're contracting small businesses with no encounter to save cash, and we the customers are shelling out lots of money for mediocre perform and repair.
Not a soul ever solutions. I leave my facts and continually hold out to connect with another person. Well I finally did and was told that somebody would be out the following Tuesday to switch all of the trim. I sat close to on my day off and no person arrived out and no one referred to as. I've identified as customer care, left a number of messages and no response. THIS Organization HAS THE WORST Customer support. I have trim that have to have repair and this enterprise could treatment a lot less. Empire you have got misplaced a fantastic consumer!!!
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I have not seasoned service as shameful as your team has dished out. I happen to be respectful for your staff, hopeful and affected person. It has gotten me no exactly where. I've requested to talk to professionals a great number of periods and they will not transfer me, place me by to CS voicemail or give me using a contact name or range. I am beside myself. You might have created me into ass due to the fact I’ve held my Component of the offer and I’m nonetheless paying my monthly bill for horrible workmanship and product. My last vacation resort would be to escalate this challenge more. I don’t need to deliver this to outside the house get-togethers to solve. I just want my floors changed and accomplished effectively and instantly.
We want to know much more, and would like to adhere to up with you to debate your expertise. Be sure to e mail us at customersupport@ empire-today.com along with your Call details.
Thanks for generating us aware of your experience. We’re let down to listen to that there was a miscommunication relating to your account stability, and we’d want to make this appropriate.
I stated oh no that’s your work. Perfectly they'd not shift any home furniture so my spouse And that i moved all the furniture all-around because we just wanted it completed and in excess of with. The laminate fellas had to return after because the very first guys ran out of fabric and went and acquired the wrong coloration so I'd two various hues inside the kitchen. Also my spouse was not and is not allowed to elevate more then 10lbs. As he has rods, pins, screws all by means of his neck and again because of an automobile accident. He continues to be in ache considering that shifting the home furniture. When I known as the Pittsburgh Office environment to complain I retained receiving instructed we are able to’t do anything for yourself . Eventually the man did simply call and say I can give you 150.00 bucks I stated genuinely for 100 percent of our lives being inconvenienced and my spouse agony. The company has pretty poor Custer company. I am not asking for a hand out but I think that we ought to be compensated much better then that. I will likely not handle your business at any time all over again nor would I recommend your organization. I'm pondering producing a little something into the BBB as well trigger what I have read through and knowledgeable with your company it surely is really a+. Sincerely Vicki Battisti 814-650-XXXXX..
he instructed me to phone the company and set in A different ask for. I did. and after many attempts once more, I had been ready to build An additional appointment to try and do the deal with. Well The seller arrived today– not ready. he had only supplies to carry out re-grouting. This has long been probably the most absurd display of customer service. It shouldn't consider a complete summer and approximately 6-seven telephone schedulings/re-schedulings to repair service my floor. I went with Empire simply because you men did an incredible job on my laminate, but this tile services has actually been a nightmare from day one. I am not sure what Business providers Bowie, Maryland but they do not communicate, and therefore are not customer support oriented. these floor weren’t low cost And that i am hugely unhappy in The shortage of preparing, conversation and degree of company I've gained.
March 25, 2018 at 4:49 pm I acquired carpeting for four bedrooms developing on 4 yrs back having a guarantee. Guarantee was for five years. Spent a lot of cash. Carpet was offered as best of the line stain resistant top quality carpet. Carpet isn't stain resistant and has extend in Each individual with the 4 bedrooms. My spouse and I are empty nesters and also have our child in your own home on occasion together with quests. Very small targeted traffic through the entire a long time. I contacted Empire Today and spoke with a rep named Rosemarie (562-741-1432) 1st I used to be explained to that my difficulty could well be resolved with in per week. Two weeks glided by and no reaction. I referred to as Rosemarie again and she or he to start with explained to me that I didn't have get more info a guarantee??? After a dialogue with Rosemarie, she pulled my account and click here stated which i certainly had a five year guarantee and her supervisor Annette would be speaking to me.
We regret to listen to that your issues haven't been resolved, and assure you that we acquire issues including these seriously. We’ll be pursuing up along with you Soon To find out more.
Operating expertise in residence enhancement codes, permitting and licensing prerequisites Experience with materials take-offs and estimating competency
November 29, 2017, The Make contact with states they'll install the laminate flooring in my dining place front room and smaller closet in the lounge and In case the flooring require leveling which was also A part of my deal. See connected agreement fourteen pages. The closet wasn't done I used to be instructed from the installer I left the things for that closet you and your husband can try this. The installer confirmed up at 830am by himself at 930am he called an individual and began cursing and having upset.
We sense your disappointment, and we’d want to observe up along with you. You should electronic mail us at customersupport@ empire-today.com with both of those your worries and account facts.
You should email us at customersupport@ empire-today.com with the two your Get hold of and account facts. Make sure to point out headquarters in the topic line.